Inquiry received Complete
Dates, stay reason, and contact details captured.
Client / current guest
One secure portal for every stay detail.
Guests get one place for stay status, payments, contracts, messages, documents, maintenance, and move-in guidance.
Guest portal
Every next step, payment, contract, and move-in item in one place.
Owner review In review
Andrew reviews fit and availability before next steps.
Contract Locked
Unlocks after approval and screening.
Payment Locked
Stripe invoice appears only after owner approval.
Move-in guide Locked
Access details unlock after contract/payment completion.
Owner review in progress
Next action
Andrew reviews fit, dates, and missing details before screening/payment.
Locked
Contract
E-sign package unlocks after approval.
Locked
Payment
Stripe invoice/deposit link unlocks after approval.
Locked
Move-in
WiFi, parking, access, and house rules unlock after contract/payment.
Guest tools
Message AI/owner, submit maintenance, view documents, request extension, and track every required item.